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it services

IT Support 24/7 - Field IT Technician

Fast and reliable services for your business

Progitech is your single point of contact for IT support for all your branches. Our IT support service is designed to help businesses keep their IT infrastructure in good working order, 24 hours a day, 7 days a week. We offer on-site support services with our teams of qualified technicians, who can come to your branch, whether you are in Canada or the United States, to resolve the most complex IT problems.

Covering more than 300 service points in Canada and the United States, our team of technicians is made up of IT experts with extensive experience in troubleshooting all kinds of IT problems, including hardware failures, software errors, and network connectivity issues, as well as repairing, replacing, adding, and installing computer equipment. With our incident management system, our team of technicians and service coordinators informs you in real time of the resolution of the incident. Our on-site interventions meet your expectations. Our IT technicians can be on site on short notice to meet your deadlines. We work with the manufacturers for warranties, out-of-warranty service, updates, preventive maintenance, and spare parts storage. By using the latest technologies, such as our mobile application for on-site interventions, we can inform our clients of each stage of the resolution process.

As a trusted partner for your business, we are committed to providing high-quality services and fast assistance in case of emergency. We are available 24/7 to meet your IT support needs and are committed to keeping your business running without interruption.

One repair at a time, Progitech positively impacts its environment with the valuable collaboration of its local teams.

  • PCs and laptops

  • Printers

  • Point of sale systems

  • Servers

  • Data centre

  • Network equipment, access points

  • Network cabling, fibre backbone

  • Large-scale IT equipment installation

  • Telco systems

  • Digital systems

  • Audio-visual

  • Cameras

Field Technician
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